While JD.com is always looking for new ways to apply technology to their leading retail business, one of the areas that is receiving a lot of focus is logistics. Their drone delivery service is doing great in China, especially in more rural areas, and there are plans to bring it to Indonesia and even Japan in the near future. So far, the Jingdong drones already have 400,000 minutes of flight time and counting since their program officially launched almost 3 years ago in 2016.
With the help of Rakuten, JD.com has some big plans for unmanned delivery options in Japan. While Rakuten has only been using drones for delivery since 2018, their experience in the country will be valuable for Jingdong as they implement their new program in the country. Along with drone delivery, they are also looking into implementing autonomous delivery robots in Japan to offer even more options for fast shipping for purchases from their website and app.
In Indonesia, Jingdong has already made a test delivery and residents are excited about the possibilities. Due to the fact that the country is made up of several islands, delivery can get complicated when attempting to do it on the ground. By using drone technology, JD.com is able to bypass the issues caused by trying to deliver purchases through the bridges that connect the islands.
Not only are the Jingdong drones good for delivering in cities and islands, but they are also perfect for more remote regions such as mountains and in situations that are emergencies. During emergencies, many roadways are impassable while the airways are clear. Not only are these unmanned options great for e-commerce, but they are also great for delivering humanitarian aid when and where it is needed in a manner that is cost-effective and fast.
JD.com is one of the largest retailers in the world and the largest in China. They use cutting-edge technology that provides a customer experience that is well above what most people are used to when it comes to online shopping and beyond. They have expanded past online shopping and now offer in-store options as well.
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